Introducing the New 2018 Volkswagen Atlas
“Hello Stuart, I wanted to send you a quick thank you for all of your help getting my car taken care of. I’ve never experienced the amazing customer service you provided me with at any other dealership. I appreciate the time you took to make sure I was taken care of. I hate going to dealerships, but you definitely made it a pleasant experience. I will only be bringing my car back to your location in the future. Thank you again”- L. Johnston
Thanks again Tyler for all of your help getting the new beetle for yesterday. This was by far the best service I have received from any dealership I have dealt with. The help to try and locate a vehicle for me last spring, and the effort to meet the delivery date of the beetle this year, is genuinely appreciated. I have already mentioned your dealership to several friends, and will point anyone looking for a new car in your direction. Again, thank you so much for all of your help.”- J. Thompson
“My son purchased a 2017 VW Jetta, my husband and I were very happy the way he was treated that we went back and purchased a 2015 VW Golf. Eric Jackson and Peter Notis were great working within our budget, we never felt pushed into anything. We’re very happy with our car and very impressed with the sales staff.”- Maria
“I found the staff helpful and kind. They answered questions and went out of their way to explain things. It made the process of buying a new car much less stressful.”- Sunita
“Just picked up our 2015 VW Golf and myself and my wife are extremely happy. We had a wonderful experience dealing with the managers and sales staff there. They were very good working within our budget . Our son bought a 2017 Jetta last month, and we were so impressed with them that we went back for our own car.”- Ken.V
“Eric was very professional in his sales approach. He knew every intricate detail about the vehicle I purchased and made the sale smooth. He always had an answer to whatever question I had about the vehicle and was very easy to work with. Would highly recommend.”- Daniel
It was an excellent experience and I would recommend Pickering Volkswagen to anyone who asks me.”- Randy
Just wanted to drop you a line to let you know that we are very pleased with the way that you and the PVW team have dealt with our problem and to let you know that the work has been very well executed!- Shawn & Evelyne Casey
Initially I was skeptical and nervous about what to expect when going to look for my first car. I was happily surprised by the professional and exceptional service provided by Eric and the team at Pickering Volkswagen. I did not feel pressured in any way and he helped me meet my budget and needs for a vehicle. This has been an exceptional experience and I would 100% recommend anyone to go there! He had great knowledge of the cars and was very helpful with all of my questions and concerns. The whole team all made me feel very welcomed and Eric focused on what I was looking for/needed, not just the sale. Nothing but good things to say about Eric and Pickering Volkswagen.- Robert
Eric and Peter at Pickering VW were upfront, reasonable and very helpful throughout the whole process of getting rid of my TDI and getting me into my shiny new Golf.
No one likes haggling for a new car but these guys – Eric especially – did right by me.
They always do a good job here. The manager in charge of the garage is kind and courteous. No complaints and have been there many times for my car needs.- Sabrina. P
I’ve been a long time service customer and my family has purchased many cars from Pickering Volkswagen. I am always treated respectfully, like a member of their family. I would recommend anyone to service there, Shane and Kevin are amazing and are always fair. The sales manager Anna, always takes her time and never makes us feel rushed. Great dealership, 5-star!- Sam. L
I normally have very little positive to say about car dealerships. But when I purchased my Jetta from Pickering Volkswagen I was pleasantly surprised. From my earliest contact all the way through to delivery of the car I was treated like a valued customer, not just “another car out the door”. Every member of the staff is friendly, helpful, and courteous. It was one of the best car buying experiences I have ever had, and I have bought many cars over the past 46 years of driving!- Brain. F
Eric Jackson was one of the best sales persons I have met so far. He was not pushy and was trying to get me the best deal he could. Eric is you’re reading this, I want to thank you again for your great service and I will be back to see you once my circumstances change. Thanks! 🙂- Hammad. S
Have bought several cars here over the years. Knowledgeable staff, honest service department and they always seem to go above and beyond without asking. Would buy from here again without hesitation. Anna clearly has things figured out.- Chris. C
I bought my Car from Anna Kowan the Sales manager at Pickering Volkswagen ( I love my Tiguan everyday !!! Thank you Anna !! Kevin and Shane you are the best service guys taking care of my car !!! You guys Rock !!! Everyone is so nice and helpful at PVW !!- Joanna. L
Hi Stuart, I want to thank you and your service maintenance team for the great service done on my 2015 Jetta. It was almost closing time for you, couple of days ago when the key was stuck in the ignition and would not release while engine was running. You stayed back for me to come in, then assisted me with removing the key and arranged a drive for me to get back home.
Next day I had a call from Kevin leaving me a voice mail with the status of exactly what is happening that he is taking the car in, later another call informing me that it is all done so I can pickup the car right after work.
This is what excellent service looks like.
Thank you again- Sam.H